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GIS Specialist, Data Scientist, Business Analyst

Toronto, CA, New York City, NY, Los Angeles, CA

Kiran Raju

Phone: (647)-988-4091

Email: [email protected]

LinkedIn: linkedin.com/in/rajukiran/

Address: 7251 Copenhagen Road #53, Mississauga, ON L5N 2H6
Title: Analyst

Career Summary

An efficient and deadline-oriented Analyst with experience supporting IT service delivery for clients in the life science industry, managing resources to support Tim Horton’s renovation projects across Canada and the United States, and performing data analysis in a research capacity. Able to leverage data in technical environments to improve business processes.

 

Experience

 

Title: Project Coordinator

Company: Restaurant Brands International

Location: Toronto ON, CAN

Date: Jun 2018 – Feb 2019

As a part of Tim Horton’s Global Business Services team supported the $700M Welcome renovation project

Worked cooperatively with project managers, designers, restaurant owners, and vendors to coordinate the design, delivery, and installation of equipment packages

Analyzed CAD drawings relative to design specifications to create equipment packages, issued purchase orders, and prepared financial documents used for billing

Managed ticket volume; ensuring requests were sent to the appropriate resolver group

Used SAP, Excel, Outlook, and custom in-house applications to manage resources and vendor communication

 

Title: Reporting Analyst

Company: CompuCom

Location: Mississauga ON, CAN

Date: Jun 2015 – Nov 2016

Supported ITSM operations for several clients in the life science industry

Prepared financial documents used for billing by analyzing business processes relative to contractual obligations

Performed various reporting tasks; communicating IT service level performance to senior management and executive boards

Calculated SLA’s and KPI’s, maintained internal and external shared reporting resources, created executive level presentations

Created dashboards, automated routine processes using VBA in Excel 2016

 

Volunteer Experience

 

Title: Research Analyst

Company: Sportletics

Location: Mississauga ON, CAN

Date: Jan 2017 – Present

Provide ad-hoc research and reporting services for extracurricular programs offered in local public schools

 

Education

 

Degree: Honors Specialization in GIS, Bachelor

School: University of Western Ontario

Location: London ON, CAN

Date: Sep 2010 – Apr 2014

Focused applications of Geographic Information Science using techniques of geospatial analysis, statistical analysis, remote sensing, and cartographic design

Gained experience using Java, VBA, SPSS, SAS, MS Office, ESRI’s ArcGIS, Geoda, PCI Geomatica, Google Earth, MapInfo

 

Degree: Earth Science & Political Science

School: University of Toronto

Location: Toronto ON, CAN

Date: Sep 2009 – Apr 2010

Completed coursework with the political science and earth science faculty

 

Technical Competencies

Statistical Computing:
R Studio, SAS, SPSS, Weka, Tableau, IBM Watson

Database Management:
SQL Server, MySQL, SQLite, NoSQL, XML

Application Development:
Java, VBA

Enterprise Resource Planning:
SAP

Microsoft Office:
Excel, Word, PowerPoint, Access, Outlook, SharePoint, Visio

Spatial Analysis: ArcGIS, Geoda, Geomatica, MapInfo, Google Earth

Ticketing Systems: Service Now, Fresh Desk

 

Post-Graduate Certifications

 

Certification: Big Data, Data Analytics, Predictive Modelling

School: Ryerson University

Location: Toronto ON, CAN

Date: Sep 2016 – Present

Focused on techniques of data analysis, predictive analytics, and big data processing

Gained experience using AI software and programming languages including IBM Watson, SQL, NoSQL, SAS, Weka, and R in performing data analysis tasks

Gained experience applying techniques of machine learning, natural language processing, database management, data mining, and hypothesis testing

 

Certification: Business Analysis

School: University of Toronto

Location: Toronto ON, CAN

Date: Jan 2017 – April 2018

Focused on the methods of service management in an enterprise context by defining needs and providing solutions that deliver value to stakeholders

Emphasis on using analysis techniques to evaluate and improve business processes

 

Certification: SQL Server Database Administration Certification

School: George Brown College

Location: Toronto ON, CAN

Date: Sep 2015 – Dec 2015

Knowledge gained related to installing, configuring, maintaining, and upgrading SQL database servers and practices used to secure, backup, and restore data

Gained experience using reporting tools SSIS, SSRS, SSAS and querying data with Transact-SQL

 

Technical Certifications

 

Certification: Word 2016 Expert: Creating Documents for Communication

Vendor: Microsoft

Location: Mississauga ON, CAN

Date: Feb 2018

Able to customize the Word environment to meet project needs and enhance productivity. Can use advanced features for document and content management and for advanced formatting

 

Certification: Excel 2016 Expert: Interpreting Data for Insights

Vendor: Microsoft

Location: Mississauga ON, CAN

Dec 2017

Able to create, manage, and distribute professional spreadsheets. Can inform others in the use of advanced program features

 

Certification: ITIL Foundations Certification

Vendor: Exin

Location: Mississauga ON, CAN

Date: Aug 2017

Knowledge of a service lifecycle model/stages that outline the design, development, delivery, and support of IT services. Namely, Service Strategy, Service Design, Service Transition, Service Operation, and Continuous Service Improvement

 

Certification: A+ Certification

Vendor: CompTIA

Location: Brampton ON, CAN

Date: Jan 2016

Knowledge of the technologies found in IT environments ranging from mobile to traditional devices and operating systems

Practical understanding of best practices used in troubleshooting, networking, and security across a variety of devices

 

Professional Affiliations

 

Canadian Information Processing Society (CIPS Ontario)

 

Canadian Institute of Geomatics

 

International Institute of Business Analysis

 

Hobbies and Interests

Owner of a Siberian Husky who enjoys dog parks and daily walks

Enjoy playing and watching sports, closely following several major sports leagues

Education

Sep 2010 - Apr 2014

Honors Specialization in Geographic Information Science at University of Western Ontario

Focused applications of Geographic Information Science using techniques of geospatial analysis, statistical analysis, remote sensing, and cartographic design

Gained experience using Java, VBA, SPSS, SAS, MS Office, ESRI’s ArcGIS, Geoda, PCI Geomatica, Google Earth, MapInfo

Sep 2015 - Dec 2015

SQL Server Database Administration Certification at George Brown College

Knowledge gained related to installing, configuring, maintaining, and upgrading SQL database servers and practices used to secure, backup, and restore data

Gained experience using reporting tools SSIS, SSRS, SSAS and querying data with Transact-SQL

Jan 2017 - Apr 2018

Business Analysis Certification at University of Toronto

Focused on the methods of service management in an enterprise context by defining needs and providing solutions that deliver value to stakeholders

Emphasis on using analysis techniques to evaluate and improve business processes

Sep 2016 - Present

Big Data, Data Analytics, Predictive Modelling at Ryerson University

Focused on techniques of data analysis, predictive analytics, and big data processing

Gained experience using AI software and programming languages including IBM Watson, SQL, NoSQL, SAS, Weka, and R in performing data analysis tasks

Gained experience applying techniques of machine learning, natural language processing, database management, data mining, and hypothesis testing

Experience

Jun 2015 - Nov 2016

Reporting Analyst at CompuCom

Supported ITSM operations for several clients in the life science industry

Prepared financial documents used for billing by analyzing business processes relative to contractual obligations

Performed various reporting tasks; communicating IT service level performance to senior management and executive boards

Calculated SLA’s and KPI’s, maintained internal and external shared reporting resources, created executive level presentations

Created dashboards, automated routine processes using VBA in Excel 2016

Jun 2018 - Feb 2019

Project Coordinator at Restaurant Brands International

As a part of Tim Horton’s Global Business Services team supported the $700M Welcome renovation project

Worked cooperatively with project managers, designers, restaurant owners, and vendors to coordinate the design, delivery, and installation of equipment packages

Analyzed CAD drawings relative to design specifications to create equipment packages, issued purchase orders, and prepared financial documents used for billing

Managed ticket volume; ensuring requests were sent to the appropriate resolver group

Used SAP, Excel, Outlook, and custom in-house applications to manage resources and vendor communication

Jan 2017 - Present

Research Analyst at Sportletics

Provide ad-hoc research and reporting services for extracurricular programs offered in local public schools

  • Updated 2 months ago

To contact this candidate email [email protected]

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